Client has invested in a new digital delivery model to accelerate its use of digital media both as an integrated part of the media mix and as a way of delivering new services to consumers, patients, providers and payers. The organization has established Global Digital Services (GDS), within Core Business Services, that is accountable for delivering world class digital capabilities to enable our client’s business units to leverage digital innovation to better engage, acquire and retain customers.
Global Digital Services provides the organization with a centralized suite of offerings, comprising digital expert resources, a common digital technology platform and core processes. The service supports digital delivery in over 50 markets across Pharmaceuticals, Vaccines, Consumer Healthcare, Research & Development, Corporate business units.
The Digital Delivery Lead (DDL) is accountable for managing the end to end delivery of digital assets from creative through delivery. The DDL will ensure that an integrated plan is established, tracked against milestones and ensure that key handoffs from creative to production are effectively managed.DDL should have client faceing experience for Digitial Projects.
RESPONSIBILITIES
- End-to-end accountability for managing the projects process:
- Schedule Project Kickoff (Joint Planning Session)
- Coordinate project Ways of Working session with the agencies and GDS team members reviewing Build Kits standards, critical dates, handoffs, etc
- Lead the business client through the project kickoff, project initiation and creation of the Project Initiation Document (PID)
- Review agency deliverables throughout agency creative design phase (Build-Kit Sign-off – Meet GDS minimal standards)
- Manage factory technical design phase to ensure that a SOW timelines, cost and proposed solution are clearly understood.
- Provide clear communicates to the brand team and agency through the build phase.
- Manage projects on time and on budget
- Ensure all project stakeholders are kept updated with progress.
- Facilitating legal and regulatory reviews
- Supporting local deployment as needed
- Qualifying and clarifying brief and managing the process through the Workbench (GDS delivery tool)
- Managing the creation of Statement of Works (SOW) and securing sign off
- Managing the overall delivery process and liaising with clients, agencies, and Infosys teams
- Identify requirements that map back to reusable assets and components to ensure that the client derives maximum value from the Platform
- Pro-actively challenge requirements and recommend digital solutions to better deliver project and business objectives
- Report, analyze, and solve problems and project plan deviations as they surface.
- Ad-Hoc daily training issues > educate brand managers on GDS ways of working (support, training, access management, etc)
- Manage project escalations to senior stakeholders to ensure issues are proactively identified and resolved
- Identify communication, ways of working issues and feed in improvement ideas into the GDS Business Partnering team.
- Create and document case studies, best practices
Desired Skills and Experience
- 5+ years’ experience in the digital marketing industry and with overall experience more than 10+ years.
- 5+ years project management experience
- Strong communication skills
- Strong negotiation skills
- Experience in the delivery of digital initiatives, experience managing 3rd party vendors / agencies
- A good understanding of digital and technologies and ability to pro-actively manage a portfolio of digital project and concurrent digital marketing campaigns
- Risk/issue management: ability to identify, analyse, track, manage and resolve risks and issues that impact project goals and objectives.
- Proven track record in leading digital projects
- Agency project management experience
Marall is a leading independent consulting, contracting and recruiting company in Singapore and Australia with a focus on providing services for large Global MNC and Regional clients within SEA and APJ.
Marall is a licensed Employment Agency in Singapore.
(Reg. ID: R1110903/ EA Lic No. 11C5745).
No comments:
Post a Comment