Delivering all aspects of revenue management for multiple hotels (franchise, JV, owned and HMA) within Tune Hotels. This role is in charge of maximizing revenues, increasing profit contribution and market share using revenue management techniques, systems and processes. This role will be working closely with hotel teams to implement agreed pricing as well as tactics and strategies.
Main Responsibilities
- Provide dynamic forecasts in line with business strategy and ensure forecasting accuracy targets are met
- Liaise with marketing and hotels on forthcoming promotions
- Survey the market, the competitors in terms of pricing and closed dates to incorporate into future pricing strategies
- Lead the topline preparation of the annual revenue budget
- Provide proposals for the adaptation of the long-term and short-term hotel strategy
- Consult and implement daily pricing recommendations and control inventory and distribution channels whilst implementing and communicating minimum stay, closed to arrival, up-selling
- Responsible for analyzing booking performance by distribution channel
- Work closely with Sales team to provide rate recommendations for sales channels
- Communicating with all parties concerns, internally & externally, to set up all the necessary pricing & promotions.
- Deliver effective pricing for all market segments, including add-ons.
- Deliver effective inventory management to maximize RevPar
- Ensure high quality, optimal representation of hotels in all distribution channels (CRO, GDS, brand.com)
- Support functional projects, initiatives and implementations
- Proactively conduct detailed analytics to provide fact-based insights into the business and to support strategic planning, decision making and business cases and to measure business performance against targets and performance gaps.
- Ensure that sales and pricing strategies are based on sound commercial judgment through effective analysis and reporting
- Ensure professional and efficient utilization of all systems, in line with vendors best practices and companies standard operating procedures
- Ensure effective information gathering and analysis is conducted in order to identify and maximize opportunities with least risks
- Proactively reviews and implements room accommodation and rate inventory controls on a daily basis
- Ensures group inventory cut-off dates are managed in line with contracts and according to demand
- Implements all blackout dates and reviews frequently to determine if adjustments are needed
- Conducts weekly Revenue Review Meetings
- Reviews corporate account production monthly with sales to identify patterns & volume of production and agree appropriate actions
- Conducts Daily meeting/calls with hotel teams to highlight results, trends and changes to pricing and selling strategy
- Reviews end of month room statistics reports and provide critical analysis on performance vs. forecasts and results of implemented strategies
- Conducts displacement analysis of group business as needed to determine the impact potential business will have on RevPAR
- Reviews all tentative and definite group bookings to ensure they support the implemented
- Analyses past and present trends and makes recommendations for future strategies
- Reviews Demand Calendars, convention calendars and city event calendars to keep abreast of all demand generators on a weekly basis.
Desired Skills and Experience
Requirements
- Degree in Hotel Management School, or general Business school.
- Knowledge of electronic distribution, internet sales and hospitality sales
- Pleasant personality and proactive attitude with good interpersonal skills
- Excellent written and verbal communication skills in English Language
- Enjoys working in a challenging team environment
- Good organizational and time management skills
- A clear understanding of hotel industry is necessary as well as analytical capabilities Previous Revenue Management experience in multi-property role a must
- Revenue Management System experience preferred
- Comfortable with Excel and database-type property and distribution systems.
- An appreciation of business interdependencies – revenues / costs / manpower / sales, marketing and distribution.
- Can make quick decisions based on sometimes partial or inconclusive data.
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