Sr. CPQ Business Analyst (Pricing Operations) HGST, a Western Digital Company - US-CA-San Jose

Job description

Responsibilities:
· As a member of the Business Enablement team within the Portfolio Management and Sales Operations organization, manage operations and administration of the CPQ (configure, price, quote) system

· Participate in design and implementation of initial system rollout as well as ongoing system enhancements

· Translate business requirements into technical capabilities within the CPQ tool

· Develop and manage policy and process documentation, including process and data flows, use cases, and test scenarios, as required. Identify and prioritize opportunities for process improvements.

· Provide ongoing support and training to CPQ users through creation and communication of training materials

· Act as the CPQ “Super User” for the organization and as the liaison between business users and IT

· Represent Pricing Operations as the Subject Matter Expert (SME) for cross-functional efforts where CPQ is involved

Qualifications

Qualifications:
· Minimum of 3-5 years’ experience in pricing management, preferably across hardware, software, and service business models in a multi-tiered sales model

· Extensive experience managing an enterprise scale CPQ application required; experience with Oracle Big Machines, preferred.

· Bachelor’s degree preferred

· Expert-level knowledge of best practices with respect to CPQ and Quote-to-Cash process

· Proven expertise in systems implementation

· Excellent written and verbal communication skills

· Strong business acumen, understands how actions and decision impact the business

· Strong interpersonal skills with the ability to quickly build relationships with internal customers

· Experience with Salesforce.com, SAP, Oracle, Lotus Notes, BIS, Essbase, Financial Planning tools, BI tools, etc. desired.

· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, etc.)

Equal Employment Opportunity
HGST is an Equal Opportunity and Affirmative Action Employer. We make employment decisions without regard to race, color, religion, sex, national origin, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law.

HGST, a Western Digital company, is a market leader in enterprise hard disk drives and develops advanced hard disk drives, enterprise-class solid state drives, and external storage solutions and services that are used by large and sophisticated technology companies to store, preserve and manage data. HGST storage solutions have a reputation for quality, reliability, and innovation. Our drives are trusted by the world's high-transactional enterprises, Internet services companies, creative professionals, and consumer electronics and automotive system manufacturers to store the avalanche of new content resulting from cloud computing and services, virtualization, social networks, HD video and mobile platforms.

We have manufacturing locations in the U.S., Singapore, Thailand, the Philippines and China. Development laboratories are located in San Jose, CA and Rochester, MN, USA; and in Odawara and Fujisawa, Japan. Our sales and technical support offices are strategically located throughout Europe, Asia and North America.

Our vision is to lead with innovative and reliable solutions which empower people to create, manage, experience and preserve digital content.

Our mission is to sustainably deliver the industry's best customer experience through innovation, product breadth, quality and operational excellence.

Some of our posts include forward-looking statements. For more information, read our disclaimer: http://www.hgst.com/forward-looking-statements