About Our Client
Our client is a leading global Healthcare & Pharmaceutical business, expert in the development and innovative production of a wide variety of pharmaceutical products across the Asia Pacific region. The company has a significant presence worldwide in terms of its niche market position in its continuous improvement in clinical development and product advancement, and takes pride in ensuring proactive Move Product Management to achieve maximized customer satisfaction. They are one of the largest multinational healthcare manufacturers and providers in the world, commanding a significant market share in the pharmaceutical industry by means of integrating state-of-the-art technology with streamlined logistics and customer service processes to ensure an efficient distribution network for optimised service levels in the industry.
Main Duties & Responsibilities
They are currently on an active look out for a suitable candidate as a Customer Service & Logistics Specialist, who can essentially play an integral role in the effective deployment and continuous improvement in ensuring optimised logistics and operations to achieve superior Customer Service levels to support the commercial business.
Key responsibilities of this Individual Contributor Role, reporting to the Logistics Manager (Singapore), include:
Candidate Profile
Singapore • Permanent
Our client is a leading global Healthcare & Pharmaceutical business, expert in the development and innovative production of a wide variety of pharmaceutical products across the Asia Pacific region. The company has a significant presence worldwide in terms of its niche market position in its continuous improvement in clinical development and product advancement, and takes pride in ensuring proactive Move Product Management to achieve maximized customer satisfaction. They are one of the largest multinational healthcare manufacturers and providers in the world, commanding a significant market share in the pharmaceutical industry by means of integrating state-of-the-art technology with streamlined logistics and customer service processes to ensure an efficient distribution network for optimised service levels in the industry.
Main Duties & Responsibilities
They are currently on an active look out for a suitable candidate as a Customer Service & Logistics Specialist, who can essentially play an integral role in the effective deployment and continuous improvement in ensuring optimised logistics and operations to achieve superior Customer Service levels to support the commercial business.
Key responsibilities of this Individual Contributor Role, reporting to the Logistics Manager (Singapore), include:
- Primary contact for inventory availability to ensure agreed commercial service levels are met
- Manage and ensure efficient freight and distribution (including Customs clearance), e.g. optimize inbound freight processes to support operational excellence within the organization
- Ensure proper freight documentation and payment processes
- Review inbound freight spend and ensure cost-effective re-packing contract to maintain a high level of Customer Service level
- Coordinate and ensure effective scheduling and re-packing activities for consistent product availability within the market
Candidate Profile
Singapore • Permanent
- Tertiary education with related discipline(s) in Logistics or Supply Chain or Operational Management
- Acquired in-depth knowledge in logistics, especially inbound freight and planning activities; and basic finance knowledge
- Good SAP and warehouse management system knowledge
- Good interpersonal communication skills
- Experienced in operating within a GMP environment
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