Sr.Manager, SCIT Operations Strategy and Excellence

Sr.Manager, SCIT Operations Strategy and Excellence
       Johnson & Johnson is the world's most comprehensive and broadly based healthcare Company, touching the lives of nearly a billion people every day. Our Family of Companies throughout the world compete in consumer, pharmaceutical and medical devices markets and always strive to have better products, skills and resources that helps people and communities living better lives.

Role Description
Reporting to Regional Director, Medical Devices Supply Chain IT COE, Asia Pacific, this position partners with Business unit SAP community of Users across Asia pacific, IT Infrastructure Services and Application services,  direct reports, and stakeholders from across Application Services, IT Architecture, Engineering, and Operations on all projects initiated to support and enhance Johnson & Johnson's Technology and  infrastructure capabilities. This role represents Business IT looking at technology enablement,  industry trends especially on digitalization of Supply Chain and also work with various partners in the leading edge technology space to deliver new technologies and solutions which helps improving our service levels to the Hospitals, Distributors, Doctors and Patients.

Job Responsibilities
 

• Responsible for Formulating Strategies and Business planning to ensure the Supply Chain IT systems enablement’s and enhancements  in line to meet Business Strat plan in growing Asia Pacific region.
• Accountable & Responsible for Supply Chain IT systems technical strategy and excellenceof Medical Devices group in AP
• Responsible for Business partnering with Supply Chain Super user network in each countries toestablish User Community of practice and to drive continuous training and change management strategies.
• Accountable for Supply Chain IT systems in AP architecture & Landscape management andoverall Platform health.
• Strategy & Planning of Ongoing System Capacity management, Performance monitoring & planning of fine tuning requirements.
• Accountable for PPMO for Technology and Architecture demands related to technology stake e.g. SAP Upgrades, Archiving and Performance investments/improvements.
• Accountable for meeting SLAs of Medical Regional SAP system to the Business unit User Community across Asia pacific.
• Research and Enable market appropriate & emerging technology and work in alignment with Enterprise architecture and ITSS teams to align and drive new technology enablement that benefits Medical Devices customers.
• Holds his/her SCIT and ITSS counterparts accountable for Excellence in Execution i.e. SLAs, Problem Mgmt. and Technical Quality measures.
• Owns SLAs and System Performance Dashboards with Supply Chain key stakeholders; provide proactive and effective communications to regional leadership teams.
• Accountable for managing small team (1-2) of direct reports and demand driven project teams from AS and external vendors. 
• Represents Medical devices team in all SC IT systems Technical strategy developments and governance teams with Commercial IT and ITSS leadership meetings. 
  DRI to Medical Devices 3000+ user community in the region for meeting the SLAs and continuous process and performance improvements.
• Responsible for managing a budget of $3.5mn- $4.0mn for application services support and drive continuous improvements to reduce the application support costs YOY. 
• Accountable for SAP and other Supply Chain IT systems architecture & Landscape management and overall Platform health.
• Custodian of Release management and Change control.
• Partner with ITSS to execute Enterprise IT standards and process improvements.
• Management of  Medical Devices SAP Eco system technology mgmt. i.e. Integration, Backup and Disaster Recovery provisioning and management, Archiving strategy and execution monitoring
• Accountable for Compliance and systems Quality internal controls (SOX , GxP, CSV).
• Governance to improve end to end delivery of portfolios within the AP region.
• Accountable for Financials and its management for AP Medical Devices Operations Strategy & Excellence tower by partnering with IT Shared services and Finance teams.
• Implement and adopt Lean practices to drive process improvement and Speed to Delivery
• Ensure adherence to AGILE and System Development Life Cycle (SDLC) methodology, documentation and deliverables..
  
  

Qualifications

• A minimum of a Bachelor's degree in Computer Science, Engineering, or related discipline is required; an advanced degree is preferred.
• A minimum of 8 years of related experience, including significant in-depth hands on experience in  SAP Stack (ECC6, Basis, Security, DBA and its hosting) Architecture design and implementations.  
• Working knowledge of the business environment inside an IT organization, across various roles is required.
• Demonstrated experience leading a group of professionals in some capacity (e.g., staff of technical professionals, and / or managers / directors) is required.
• Demonstrated expertise and use of program management skills, and direct experience in defining and prioritizing strategic initiatives is required.
• Experienced in project and program management, and effective, measurable delivery of these to the business is required.
• Direct working knowledge of the business environment outside of the IT organization (e.g., Regulatory Compliance, Manufacturing, Product /Process development (R&D), Business Development, Business Improvement/ Process Excellence, Customer Service, Finance, etc.) is preferred.
• This position will require 10% travel.
• Experience in a highly regulated (e.g. CSV and GxP) industry such as Pharmaceutical, Medical devices or Health Care industry is preferred.